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Let’s get you started with Casey.
She helps with…
Doctor visits & appointments
Preparing questions, understanding what to expect, and organizing next steps
Insurance & coverage basics
Understanding plans, terms, referrals, and what’s covered
Medical bills & paperwork
Reviewing statements, explanations of benefits (EOBs), and confusing charges
Health portals & forms
Using patient portals, filling out forms, and keeping information organized
Care coordination
Tracking tests, referrals, follow-ups, and who to contact next
“What should I ask?” moments
Helping you think through healthcare questions clearly and calmly
The Smart Buddy Network is a family of helpful guides for non-tech adults and seniors, offering patient, step-by-step help with technology, email, healthcare systems, and everyday life.